Refund Policy
We do not issue refunds unless there are extenuating circumstances for which we feel a refund is merited. These may be things like great dissatisfaction with a model’s performance in private or pay chat or the site not working properly for some reason. In cases like these we will issue refunds in the form of site credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a User's experience with an independent model who uses the Site software to host video chat rooms a refund will be issued in the form of site credit that can be used with other performers. The amount of the compensation depends on the specific situation and is determined by the administration of the site.
You must place Your complaint at DefaultCustomer Service.
Amounts spent on related services – such as Recorded shows – are not refundable.
Please send the message to support using contact form.
Default Support Team investigates all reports as soon as possible.
You must place Your complaint at DefaultCustomer Service.
Amounts spent on related services – such as Recorded shows – are not refundable.
Please send the message to support using contact form.
Default Support Team investigates all reports as soon as possible.
- If you would like to file a complaint, please contact our company complaints department info@glamourgirlmansion.com All complaints will be review and addresses within 7 business days via email reply to your complaint.
We will, in accordance with the Terms and conditions decide the validity of the complaint. After the decision has been made,
the user may appeal the decision within 48 hours. When the final decision is made, according to the decision itself, any
infringing, illegal, abusive or otherwise inappropriate content will be removed.
the user may appeal the decision within 48 hours. When the final decision is made, according to the decision itself, any
infringing, illegal, abusive or otherwise inappropriate content will be removed.
- If you have been depicted in any content and would like to appeal to remove any such content, please contact us via email info@glamourgirlmansion.com If there should be a disagreement regarding this appeal, we will allow the disagreement to be resolved by a neutral body.
-If a merchant allows a third-party user (“content provider”) to upload or generate content, including real-time/live streaming, the merchant must enter into a written agreement with each content provider, and the merchant must submit a copy of this type of document during the review process. This copy refers to a draft version of what the content providers or models have/will sign, the merchant need not provide each agreement that the content providers/models have entered into.
Glamour girl mansion agrees:
*Prohibit any activity that is illegal or otherwise violates the Standards
*Require the content provider to obtain and keep on record written consent from all persons depicted in the content specific to the following areas:
• Consent to be depicted in the content
• Consent to allow for the public distribution of the content and to upload the content to the Merchant’s website
• If the content will be made available for downloading by other users, consent to have the content downloaded
*Require the content provider to verify the identity and age of all persons depicted in content to ensure that all persons depicted are adults and
to be able to provide supporting documents upon request.